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    <title>Newest KB Articles</title>
    <description>Recent additions to the Knowledge Base from Ferret Records</description>
    <link>http://ferrettrack.ferretrecords.com/KB/browse.aspx</link>
    <dt>Sat, 19 May 2012 14:14:14 GMT</dt>
    <generator>SmarterTrack Free 5.3.3925</generator>
    <item>
      <title>Ferret Records Music Gallery Instructions</title>
      <link>http://ferrettrack.ferretrecords.com/KB/a6/ferret-records-music-gallery-instructions.aspx</link>
      <pubDate>Mon, 13 Sep 2010 13:50:13 GMT</pubDate>
      <guid isPermaLink="false">kbarticle6</guid>
      <description>&lt;p style="margin: 0in 0in 0pt;"&gt;&lt;strong&gt;Ferret Records Music Gallery Instructions&lt;/strong&gt;&lt;/p&gt;
&lt;p style="margin: 0in 0in 0pt;"&gt;&amp;nbsp;&lt;/p&gt;
&lt;p style="margin: 0in 0in 0pt;"&gt;The usage of this gallery is intended for band and acts who wish to have their band/ act and music available for music industry professionals. It is not a depository for your personal stuff. It is not a backup depository. We are not responsible for any content that becomes extinct on this server. (Shit happens) Any content not appropriate will be deleted.&lt;/p&gt;
&lt;p style="margin: 0in 0in 0pt;"&gt;&amp;nbsp;&lt;/p&gt;
&lt;p style="margin: 0in 0in 0pt;"&gt;A demo gallery is set up as an illustration.&lt;/p&gt;
&lt;p style="margin: 0in 0in 0pt;"&gt;&amp;nbsp;&lt;/p&gt;
&lt;p style="margin: 0in 0in 0pt;"&gt;&amp;nbsp;&lt;/p&gt;
&lt;ol style="margin-top: 0in; list-style-type: decimal;"&gt;
    &lt;li style="margin: 0in 0in 0pt;"&gt;Set up an account and respond to e-mail link sent to your e-mail address.
    &lt;ol style="margin-top: 0in; list-style-type: lower-alpha;"&gt;
        &lt;li style="margin: 0in 0in 0pt;"&gt;When setting up your account, make the user name the name of your band or act.&lt;/li&gt;
    &lt;/ol&gt;
    &lt;/li&gt;
    &lt;li style="margin: 0in 0in 0pt;"&gt;Log in to your account and create an album.&lt;/li&gt;
    &lt;li style="margin: 0in 0in 0pt;"&gt;Select you album and add objects to the album. Objects are files that can be pictures, music (MP3 format- This lets the music content/ files to be played directly from our server), videos, and documents (documents in PDFs format can be displayed directly from our server).&lt;/li&gt;
    &lt;li style="margin: 0in 0in 0pt;"&gt;Currently there is no limit to the numbers of albums and objects contained in an album.&lt;/li&gt;
    &lt;li style="margin: 0in 0in 0pt;"&gt;Some music file formats may not upload if they exceed 21 mega bites. (use MP3 format) Some files exceeding 21-mega bite may not upload.&lt;/li&gt;
    &lt;li style="margin: 0in 0in 0pt;"&gt;Any objects that are uploaded and do not open on our server can be down loaded by using the tool bar above the object/ file. Use the down green arrow.&lt;/li&gt;
    &lt;li style="margin: 0in 0in 0pt;"&gt;Commercial content/ files are prohibited. The owner of the account must be the owner of the content/ files uploaded or have permission to upload the content/ files.&lt;/li&gt;
    &lt;li style="margin: 0in 0in 0pt;"&gt;Any question please contact the gallery administrator at admin@ferretrecords.com&lt;/li&gt;
&lt;/ol&gt;</description>
    </item>
    <item>
      <title>What happens after I submit material</title>
      <link>http://ferrettrack.ferretrecords.com/KB/a4/what-happens-after-i-submit-material.aspx</link>
      <pubDate>Thu, 05 Nov 2009 15:24:49 GMT</pubDate>
      <guid isPermaLink="false">kbarticle4</guid>
      <description>&lt;p style="margin: 0in 0in 0pt;"&gt;&lt;strong&gt;What happens after I submit material&lt;/strong&gt;&lt;br /&gt;
&lt;br /&gt;
If you submit material using the Music Gallery, the material can stay until you remove it.&lt;br /&gt;
Visitors can look read and listen to your material.&lt;br /&gt;
&lt;span style="color: #c00000;"&gt;Please do not ask who, when, and where stops by. That information is proprietary and not divulged to anyone&lt;/span&gt;.&lt;br /&gt;
Any material not appropriate will be removed.&lt;br /&gt;
&lt;br /&gt;
PLease note:&lt;br /&gt;
You do not give up any rights when you submit material using the Ferret Records Music Gallery.&lt;br /&gt;
&lt;br /&gt;
Please use the Music Gallery when submitting material.&lt;br /&gt;
We no longer accept material through the Service Portal.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;span style="background-color: #e5b9b7;"&gt;Please note, we do not sign acts.&lt;/span&gt;&lt;/p&gt;</description>
    </item>
    <item>
      <title>How to submit songs, CDs, and videos</title>
      <link>http://ferrettrack.ferretrecords.com/KB/a3/how-to-submit-songs-cds-and-videos.aspx</link>
      <pubDate>Thu, 05 Nov 2009 13:24:49 GMT</pubDate>
      <guid isPermaLink="false">kbarticle3</guid>
      <description>&lt;p style="margin: 0in 0in 0pt;"&gt;&lt;strong&gt;How to submit songs, CDs, and videos&lt;/strong&gt;&lt;/p&gt;
&lt;ol&gt;
    &lt;li&gt;Goto the Music Gallery &lt;/li&gt;
    &lt;li&gt;Create an account &lt;/li&gt;
    &lt;li&gt;Upload your music, video, pics, bios, and any other files or material. (See Music Gallery Demo for example) &lt;/li&gt;
    &lt;li&gt;See instructions in the Music Gallery for more information.&amp;nbsp; &lt;/li&gt;
    &lt;li&gt;Done&lt;/li&gt;
&lt;/ol&gt;
&lt;p&gt;Please Note:&lt;br /&gt;
You give up no rights when submitting material to the Ferret Records Music Gallery.&lt;/p&gt;</description>
    </item>
    <item>
      <title>How to apply for an E-mail account.</title>
      <link>http://ferrettrack.ferretrecords.com/KB/a2/how-to-apply-for-an-e-mail-account.aspx</link>
      <pubDate>Thu, 05 Nov 2009 13:03:53 GMT</pubDate>
      <guid isPermaLink="false">kbarticle2</guid>
      <description>&lt;p style="margin: 0in 0in 0pt;"&gt;&lt;strong&gt;How to apply for an E-Mail account&lt;/strong&gt;&lt;/p&gt;
&lt;ol&gt;
    &lt;li&gt;
    &lt;div style="margin: 0in 0in 0pt;"&gt;Go to the Services Portal and select Submit a ticket.&lt;/div&gt;
    &lt;/li&gt;
    &lt;li&gt;
    &lt;div style="margin: 0in 0in 0pt;"&gt;Next, select a department. In this case, select E-Mail.&lt;/div&gt;
    &lt;/li&gt;
    &lt;li&gt;
    &lt;div style="margin: 0in 0in 0pt;"&gt;Complete the form. All entries with a red dot must be filled in.&lt;/div&gt;
    &lt;/li&gt;
    &lt;li&gt;
    &lt;div style="margin: 0in 0in 0pt;"&gt;The password you enter is a temporary password and must be changed when you log in for the first time.&lt;/div&gt;
    &lt;/li&gt;
    &lt;li&gt;
    &lt;div style="margin: 0in 0in 0pt;"&gt;Be sure to enter a complete home address, street, city, state, zip code.&lt;/div&gt;
    &lt;/li&gt;
    &lt;li&gt;
    &lt;div style="margin: 0in 0in 0pt;"&gt;Use the Message Body to describe actions required.&lt;/div&gt;
    &lt;/li&gt;
    &lt;li&gt;
    &lt;div style="margin: 0in 0in 0pt;"&gt;Do not attach any files for this ticket.&lt;/div&gt;
    &lt;/li&gt;
    &lt;li&gt;
    &lt;div style="margin: 0in 0in 0pt;"&gt;Fill in the special code to make sure that you are a real person.&lt;/div&gt;
    &lt;/li&gt;
    &lt;li&gt;
    &lt;div style="margin: 0in 0in 0pt;"&gt;Click on the submit ticket icon.&lt;/div&gt;
    &lt;/li&gt;
    &lt;li&gt;
    &lt;div style="margin: 0in 0in 0pt;"&gt;Done.&lt;/div&gt;
    &lt;/li&gt;
    &lt;li&gt;
    &lt;div style="margin: 0in 0in 0pt;"&gt;You will receive a E-mail when your account is active. This may take a couple days. Remember to change your temporary&amp;nbsp;password.&lt;/div&gt;
    &lt;/li&gt;
&lt;/ol&gt;
&lt;p style="margin: 0in 0in 0pt;"&gt;&amp;nbsp;&lt;/p&gt;</description>
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